FAQs

Golf View Hotel & Spa has a level access. One of our first floor guest rooms has been modified and all public areas are fully accessible. Please contact us directly for more information about our accessible guest room.

We ask that all our guests inform our reception staff at check-in or speak to our restaurant staff before ordering in the Hickory restaurant regarding your food intolerance or allergy.

Free WiFi internet access is available throughout Golf View Hotel & Spa, including in all guest rooms. All guest rooms also have data ports. Fax and photocopying services are available on request (at a charge).

We have a Standard Cancellation Policy. Please notify Golf View Hotel & Spa by 2pm the day before your arrival. This does not apply to pre-paid and non-refundable bookings.

To make booking arrangements or amendments, please call us directly  on 01667 452301 or email reservations@crerarhotels.com

Yes, we offer free on-site car parking for up to 30 guest cars, including limited electric car charging spaces. Electric Vehicle Charging Points are part of the ChargePlace Scotland Network and are charged at 85p per kWh + a £2 connection fee.

Check-in is from 3 pm.

Check-out is from 11 am.

If you would prefer an earlier check-in or late check-out, please contact reception in advance of your stay to allow us to check availability. A supplement may be charged at £10.00 per hour from 11am.

Golf View Hotel & Spa accepts payments made by cash (Sterling only), and most credit/debit cards including; Visa, MasterCard, Maestro, Delta, Solo, American Express, Discover, Diners Club International. Golf View is, unfortunately, unable to accept personal or traveller cheques.

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact Golf View’s finance department for details.

Most of our guests at Golf View Hotel & Spa now prefer to pay via debit or credit card including a charge for great service. To make this easier we have added an automatic service charge - we’ve made it a default 10% and you can change it to any level you wish including no service charge.

Our teams have always shared service charge and this is no different - every penny you might want to give is shared equally by our teams through our “Fair Fund”. There is no administration cost or anything retained by the company, what you may give is guaranteed to go to 100% to our team.

Service charge is entirely optional, if you would like us to remove it, you need only ask.

Breakfast is served from 7.30 am till 10.00 am. Lunch is served from 12.30 pm till 2.30 pm Monday to Saturday. Dinner is served between 5.00 pm and 8.30 pm in the Hickory restaurant. Young diners menu is available.

We are a dog-friendly hotel in Nairn and welcome well-behaved dogs. Fresh drinking water is available on request. Dogs are welcome in our guest rooms, bar, Drawing Room, reception area and the grounds of the hotel. All we ask is that you clean up after your dog to respect our other guests in Golf View Hotel & Spa.

In order to clean up the extra dog hairs left behind by your furry friend we charge an additional £25 per dog, per evening.

Golf View Hotel & Spa is committed to providing its guests and associates with a smoke-free environment. All bedrooms, Hickory restaurant & bar, public areas and event spaces are non-smoking.

We try and cater for just about any special diet, but advance notice is preferred for unusual requirements that may require specialist items to be ordered in advance. Vegetarian options are available in the Hickory restaurant on request.

If you're celebrating during your stay at Golf View Hotel & Spa, we can help make it extra special. Our Receptionists are happy to assist with arranging any of the following, to make your stay extra special – Champagne, chocolates, flowers and celebration cakes.

Yes, we cater for group bookings. When booking 6 rooms or more, group reservation terms and conditions will apply. Please contact the Hotel for more information.